Securonix
Cybersecurity • SaaS • Security
Securonix is a leader in cybersecurity, providing advanced solutions in Security Information and Event Management (SIEM) reinforced by artificial intelligence. The company offers a suite of products designed to detect, investigate, and respond to cyber threats, including user and entity behavior analytics (UEBA) and security orchestration automation and response (SOAR). Securonix specializes in cloud security monitoring and offers deployments on platforms like AWS, Google Cloud, and Microsoft Azure. Their solutions aim to enhance threat detection speed and precision, reduce false positives, and streamline security operations for organizations across various industries, particularly in the financial services and healthcare sectors.
501 - 1000 employees
🔒 Cybersecurity
☁️ SaaS
🔐 Security
Customer Success Engineer
Job not on LinkedIn
October 23
🗣️🇸🇦 Arabic Required
Securonix
Cybersecurity • SaaS • Security
Securonix is a leader in cybersecurity, providing advanced solutions in Security Information and Event Management (SIEM) reinforced by artificial intelligence. The company offers a suite of products designed to detect, investigate, and respond to cyber threats, including user and entity behavior analytics (UEBA) and security orchestration automation and response (SOAR). Securonix specializes in cloud security monitoring and offers deployments on platforms like AWS, Google Cloud, and Microsoft Azure. Their solutions aim to enhance threat detection speed and precision, reduce false positives, and streamline security operations for organizations across various industries, particularly in the financial services and healthcare sectors.
501 - 1000 employees
🔒 Cybersecurity
☁️ SaaS
🔐 Security
📋 Description
• Own the technical onboarding process, ensuring successful implementation and configuration of the ThreatQ platform • Serve as a subject matter expert in threat intelligence and ThreatQ’s data model, APIs, connectors, and integrations (e.g., SIEMs, TIPs, EDR tools, orchestration platforms) • Work closely with customer SOC, CTI, and IR teams to map use cases, optimize threat workflows, and operationalize threat intelligence • Proactively monitor customer health and platform usage to ensure retention, satisfaction, and renewal success • Develop and deliver regular technical business reviews and product enhancement recommendations • Collaborate with ThreatQuotient’s Sales, Product, Engineering, and Support teams to relay customer feedback and resolve issues effectively • Create custom scripts or integrations using ThreatQ’s APIs when needed • Maintain knowledge base articles, playbooks, and deployment documentation • Understand customers’ desired outcomes and work proactively to ensure that all customers receive maximum value from the product • Maintain customer feedback into ThreatQuotient’s internal systems of record
🎯 Requirements
• 5+ years in a customer-facing technical role in cybersecurity (e.g., Customer Success Engineer, Solutions Architect, Technical Account Manager) • Hands-on experience with threat intelligence platforms or data (e.g., STIX/TAXII, MISP, ATT&CK framework) • Experience with common cybersecurity tools (Splunk, CrowdStrike, Palo Alto, etc.) and threat intelligence feeds (Recorded Future, Mandiant, Intel471, etc.) • Strong communication and presentation skills with both technical and business audiences • Experience with scripting languages (e.g., Python, Bash) is a plus • Understanding of networking, Linux, and cloud environments (AWS, Azure, GCP) is a plus • Demonstrated desire for continuous learning and improvement • Relevant Bachelor’s degree or equivalent experience • Requires native Arabic speaker
🏖️ Benefits
• Equal opportunity employer committed to fostering an innovative, inclusive, diverse, and discrimination-free work environment • Reasonable accommodations for qualified individuals with disabilities
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