Engagement Manager

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September 6

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Seismic

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eCommerce • Media • Technology

Seismic is a digital platform that enables businesses to connect with their audiences seamlessly through innovative solutions such as QR codes, URL shortening, and analytics tracking. It simplifies the process of creating engaging content and building brand connections by offering tools for mobile-friendly landing pages, customizable QR codes, and comprehensive link management. Used by various industries, Seismic facilitates better engagement and communication with audiences, whether in retail, healthcare, or financial services.

1001 - 5000 employees

Founded 2010

🛍️ eCommerce

📱 Media

📋 Description

• Bring together knowledge of professional services with strong business expertise as a trusted advisor and expert in Seismic's service offerings • Partner closely with sales and customer success teams to shape solutions that meet client needs and accelerate adoption • Drive new opportunities, expand customer footprint, and showcase the value of Seismic services • Develop and implement Services plan and vision to achieve targets and expand customer use cases • Conduct thorough needs assessments to understand clients’ requirements and challenges • Forecast and manage $3-4M in annual Services bookings • Prepare weekly review of pipeline progress and new opportunities to further develop • Partner with GTM members such as CS and Sales for visibility into pipeline and potential Services opportunities • Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations • Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively

🎯 Requirements

• Minimum of 5 years of industry experience in consulting program management and/or customer success • Understanding of enterprise SaaS business and implementation models and process • Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic’s product and consulting team • Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution • Ability to understand a client’s business case for purchasing a software platform, consult on solution approach • Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels • Critical thinking, analysis, troubleshooting, and problem solving expertise • Knowledge of data systems and structures • Experience with all aspects of the Seismic platform • Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds

🏖️ Benefits

• Benefits and perks for the whole self (see Global Benefits page) • Eligible to participate in Seismic's incentive plans in addition to base salary