Senior Product Operations Manager

Job not on LinkedIn

🔥 19 hours ago

🌐 United Kingdom, France – Remote

🇬🇧 United Kingdom – Remote 🇫🇷 France – Remote

💵 £75k - £95k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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Semble

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 Non-profit

💸 Finance

💳 Fintech

Non-profit • Finance • Fintech

Semble is an online lending platform that facilitates low cost financing for nonprofit organizations. By employing its "Social Investment" model, Semble allows socially responsible investors to invest in the loan needs of the nonprofits they support. As enough funds are raised, the nonprofit receives the loan, and payments are returned to the investors. Semble is dedicated to helping communities transform debt-service dollars into people-service dollars, specializing in nonprofit loans, school loans, church loans, and camp financing.

📋 Description

• Build the operational backbone of the product organisation • Own systems and cadences aligning Product, Engineering, Design, and Go-to-market • Build AI-powered workflows and automations • Establish operating cadences, processes, and tools for faster, better-informed decisions • Ensure OKRs are tracked and measure impact and outcomes • Build and maintain frameworks for capturing, organising, and centralising user feedback, including early access and beta releases • Partner with Data Analytics to build product and customer health dashboards • Synthesise feedback, usage data, and support trends into opportunities for roadmap prioritisation • Own release operations while meeting compliance, security, and regulatory standards • Identify bottlenecks and lead initiatives to simplify, standardise, or automate product development processes • Build checklists, playbooks, and self-serve resources from ideation through post-launch • Design, pilot, and roll out AI-powered workflows and automations • Report to the Head of Product and work closely with R&D and Applied AI

🎯 Requirements

• Experience building, scaling, or meaningfully shaping a Product Operations framework • Track record of designing and scaling operational systems, launch processes, planning cadences, or feedback frameworks in ambiguous, fast-changing environments • 4–7 years of experience in product operations, technical program management, product management, or strategy/consulting • Hands-on experience building, deploying, or extensively using AI agents, automations, or AI-powered workflows in a professional setting • Strong data literacy; comfortable translating data into dashboards and decisions • Excellent written and verbal communication skills, with experience presenting to senior and executive stakeholders • Experience in the HealthTech or healthcare industry (nice-to-have, not mandatory) • Familiarity with regulatory requirements in healthcare in the UK and/or France (nice-to-have, not mandatory) • Proficiency in the French language (nice-to-have, not mandatory)

🏖️ Benefits

• 36 days off: 25 holidays + bank holidays + 3 extra days (birthday and ‘feel good’ days) • Private health insurance • Mental health support and free therapy sessions through Oli • Flexible work environment • Work from anywhere in the UK or France, with some flexibility to work across Europe • Latest MacBook • Choice of equipment to set up a home office ergonomically • Fantastic office space in Central London/Paris • Barista coffee, tea, fruits, happy hours and activities • Autonomy and ownership