Business System Analyst

Job not on LinkedIn

🕒 August 24

⚔️ Virginia – Remote

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💵 $76.3k - $118.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 29%

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Logo of Sentara Health

Sentara Health

10,000+ employees

Founded 1890

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Perform quality assurance testing and validation of benefit plan data, documents, and system outputs • Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution • Validate system changes, enhancements, and configurations before implementation • Participate in user acceptance testing, regression testing, and production validation • Monitor deliverables and manage priorities to meet project timelines and business commitments • Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications • Gather, document, and analyze business requirements and operational processes • Maintain process documentation, validation procedures, and standard operating procedures • Monitor data integrity and support issue resolution across business systems • Identify and implement process improvements for efficiency, quality, accuracy, and scalability • Develop and maintain validation tools, reports, dashboards, templates, and operational resources • Support automation initiatives and continuous improvement efforts • Analyze data, identify trends, and support routine and ad hoc reporting • Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders • Maintain centralized documentation and promote knowledge sharing across teams • Support projects involving system enhancements, testing, data management, reporting, and document production • Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned

🎯 Requirements

• High School Grad or equivalent (Required) • 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field (Required) • Experience supporting business applications and operational processes • Experience with Microsoft Excel and data analysis tools • Experience developing reports, validation tools, and process documentation • Strong analytical, problem-solving, and organizational skills • Excellent attention to detail and commitment to data accuracy • Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment • Strong written and verbal communication skills • Ability to collaborate effectively with business and technical teams • Experience with system testing, data validation, or quality assurance preferred • Healthcare, insurance, benefits administration, or other regulated industry experience preferred • Experience supporting benefits administration, benefit plan documents, or insurance-related systems preferred • Experience with Simplify Benefits1 or similar benefits administration platforms preferred • Knowledge of quality assurance methodologies and testing practices preferred • Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions preferred

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Pet Insurance • Legal Resources Plan • Annual discretionary bonus subject to established system and employee eligibility criteria • Voluntary benefits • Paid military leave • Educational assistance • Shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities may be available

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