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Technology Solution Manager

Job not on LinkedIn

🕒 August 21

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 25%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Sequoia Connect

Sequoia Connect

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.

📋 Description

• Maintain end-to-end accountability for customer satisfaction and overall delivery excellence • Understand client business requirements and engage with key portfolios across regions • Provide insights and feedback to delivery teams and CT Demand products and process workflows • Collaborate with Solution Architects, domain experts, and Client Technology team members to enable delivery of technical solutions and cost estimations • Liaise with Service Line Demand Managers to develop and prioritize demand pipelines supporting business vision and growth strategies • Assist with process and product advisory during strategic portfolio conversations • Coordinate with Resource Planners to ensure appropriate resources are available for proposed solution plans • Follow standard methodologies, processes, and tools to respond to customer inquiries within defined SLAs • Support end-to-end digital transformation projects for global enterprise customers

🎯 Requirements

• Minimum of 7 years overall IT industry experience • Bachelor's degree in a related discipline, or equivalent work experience • Ability to work and team effectively with clients and management/PPEDD level stakeholders across geographies • Project management and business analysis skills, including facilitation, process documentation, scope management, cost management, and requirements gathering • Understanding of the latest cloud computing and data technologies • Logical and organized approach to problem resolution • Ability to clearly articulate problems and proposed solutions • Willingness to learn and quickly adapt to changing requirements • Ability to identify and recommend process improvements • Excellent management, interpersonal, written, verbal communication, and organizational skills • Resilience and emotional intelligence • Focus on agile delivery • Deep understanding of the difference between coding and engineering • Advanced oral English • Advanced Spanish • Business Analyst, Product Analyst, or Quality Analyst experience is a plus • Familiarity with the latest technologies in the Microsoft Azure landscape is desired • Work experience in a professional services industry is preferred • Familiarity with cloud-native foundations or AI coding assistants is desired

🏖️ Benefits

• Remote work arrangement • Global career opportunities and exposure to high-impact projects • Work with an international network of expertise • Professional growth through world-class, high-impact projects • Opportunity to work for an award-winning employer • Opportunity to work for a workplace recognized as one of the most sustainable corporations in the world

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