Senior Product Manager

🕒 May 28

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SERHANT.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

📱 Media

🤖 Artificial Intelligence

Real Estate • Media • Artificial Intelligence

SERHANT. is a full-service luxury real estate brokerage and global property brand that represents high-end residential and commercial listings, new developments, rentals, and private client services. The firm operates a large agent network and referral platform, provides marketing and creative services through an in‑house production studio, and builds technology and AI-powered tools (including the S. MPLE engine and ADX solutions) to support agents and clients. SERHANT. is active across many U. S. markets and positions itself as both a media-forward brand and a tech-enabled brokerage.

📋 Description

• Define and maintain product roadmaps aligned with business priorities, operational goals, and user needs • Partner with leadership to identify opportunities that improve efficiency, scalability, adoption, and user experience across internal platforms • Own the full product lifecycle from discovery and requirements gathering through launch, iteration, and optimization • Balance short-term execution needs with long-term product strategy and platform scalability • Establish and monitor product success metrics tied to adoption, operational impact, and workflow efficiency • Conduct user interviews, workflow analysis, and stakeholder discovery sessions to identify pain points and product opportunities • Translate operational challenges and business objectives into clear product • Prioritize initiatives based on business impact, user value, technical feasibility, and organizational goals • Develop detailed user stories, acceptance criteria, and functional specifications for engineering teams • Validate product ideas through testing, experimentation, analytics, and user feedback before broader implementation • Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners • Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership • Remove blockers, facilitate decision-making, and ensure teams remain focused on high-impact deliverables • Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders • Champion intuitive, user-centered product experiences that simplify workflows and improve advisor productivity • Identify inefficiencies within operational processes and collaborate with teams to implement scalable solutions • Monitor feature adoption, user behavior, and workflow performance to inform future product improvements • Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual work • Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows • Assess emerging technologies and tools for their practical business applications and long-term scalability • Support experimentation initiatives focused on improving productivity, service delivery, and user experience • Use product analytics, experimentation, and user insights to inform prioritization and product decisions • Define KPIs and reporting frameworks that measure feature effectiveness, adoption, and operational impact • Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility • Conduct analysis on user behavior, workflow trends, and feature performance to guide ongoing product strategy

🎯 Requirements

• 5–8+ years of product management experience in technology, SaaS, operational platforms, or workflow-driven environments • Proven experience owning products from concept through launch and iteration • Strong understanding of Agile product development methodologies and cross-functional delivery processes • Experience working closely with engineering teams on technical product implementation • Experience with product analytics and reporting tools such as PostHog, Amplitude, Mixpanel, Metabase, or similar platforms • Ability to synthesize business needs, operational workflows, and user feedback into scalable product solutions • Strong prioritization and decision-making capabilities in fast-paced environments • Excellent communication and stakeholder management skills • Comfortable working with ambiguity and evolving business priorities • Understanding of AI technologies, automation workflows, and modern software systems preferred • Experience in real estate, marketplace businesses, operational tooling, or service-based platforms is a plus.