Branch Operations Specialist

🕒 May 5

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Servbank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

The same great experience you have come to expect from The Money Source Inc. (TMS) subservicing is now coming together with the surety you deserve under a depository institution, First Allied Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

📋 Description

• Coordinate daily branch operations to ensure efficiency, accuracy, and alignment with company policies. • Monitor and manage workflows and operational processes, identifying opportunities for improvement and implementing best practices. • Responsible for the development and ongoing review of branch operational policies and procedures. • Ensure compliance with all applicable regulatory requirements. • Collaborate with branch leadership to develop and maintain appropriate staffing models. • Assist in training and onboarding new staff members and support ongoing professional development initiatives. • Conduct regular reviews of branch performance metrics and prepare reports for management. • Serve as a point of contact for resolving operational issues and supporting branch staff in day-to-day activities. • Maintain detailed records of operational activities and compliance documentation. • Participate in the implementation of new systems, procedures, and technologies to enhance operational efficiency. • Foster a culture of continuous improvement, teamwork, and customer service excellence throughout the branch.

🎯 Requirements

• Bachelor’s degree in business administration, finance, or related field preferred. • Experience in banking, financial services, or branch operations strongly desired. • Strong knowledge of regulatory standards and operational procedures. • Excellent organizational, analytical, and communication skills. • Demonstrated ability to lead teams and manage multiple priorities effectively. • Proficiency in relevant computer applications and reporting systems.

🏖️ Benefits

• Competitive compensation • Opportunities for career advancement within the organization