Director, GID Operational Excellence

Job not on LinkedIn

November 13

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+2 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote

💵 $225k - $292.5k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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NTT DATA, Inc.

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Cloud • Enterprise

NTT DATA, Inc. is a global technology services provider that specializes in business transformation through innovative solutions such as network services, cloud consulting, AI, and application modernization. The company is dedicated to helping organizations enhance their operational efficiency, customer experience, and sustainability initiatives. With a commitment to leveraging technology to drive growth and innovation, NTT DATA provides a comprehensive suite of services including data center management, digital workplace solutions, and business process services to meet the unique needs of clients across various industries.

10,000+ employees

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Provide operational direction and leadership to a team of Business Analysts. • Develop and maintain scalable tooling platforms that support operational excellence across global construction. • Deliver actional analytics and dashboards to enable data-driven decision-making. • Integrate monitoring, automation, and reporting tools to enhance visibility, performance, and compliance. • Partner with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals. • Drive innovation in data architecture and visualization to support continuous improvement and transparency. • Ensure delivery of multiple projects across the team and manage escalations effectively. • Foster a collaborative and innovative team culture focused on operational excellence.

🎯 Requirements

• Bachelor's degree or equivalent in Engineering, Business, Information Technology or related field. • Desirable certifications include ITIL and Six Sigma, and PMP (Project Management Professional). • Advanced experience in Business Analysis within a global matrixed technology services environment. • Extensive experience in project management methodologies, tools, and practices. • Extensive experience managing data center construction projects. • Extensive experience in business requirement gathering, use case definition, and process mapping. • Extensive experience implementing new services and systems. • Demonstrated experience through successful management of multiple complex projects. • Experience leading and managing Business Analysis teams, or teams experienced in systems delivery.

🏖️ Benefits

• All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. • Employees receive paid time-off, medical, dental, and vision benefits. • Life and supplemental insurance, short-term and long-term disability. • Flexible spending account. • 401k retirement plan to create a rich Total Rewards package.