Principal Software Engineer

December 13, 2024

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Own from end to end the short and long term technical vision of your team. • Design, implement and improve critical systems and components powering ServiceTitan stack. • Build tools to increase efficiency of all our engineers. • Identify opportunities to extract or develop systems beneficial for multiple teams. • Mentor and guide Engineers across engineering as a whole. • Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening. • Contribute to the roadmap and resource planning. • Determine metrics for success and constantly measure them. • Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners.

🎯 Requirements

• 20+ years of industry experience, including with large scale enterprise web/SaaS applications. • 10-15+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers). • Expert-level knowledge of Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases. • HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus. • Experience with large scale 3rd party integrations. • Basic Microsoft Windows administration skills including IIS administration. • Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights). • Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana). • Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack. • Continuous integration and continuous delivery methodologies and tools (TeamCity or similar). • Administration and building automation for Azure, AWS or other public cloud technology. • Strong communication and technical writing skills.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk, financial planning tools, and more.