Senior Analyst, Sales Compensation

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October 30

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ServiceTitan

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SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

📋 Description

• Own and manage incentive compensation programs across multiple go-to-market functions within our Sales and Customer Success organizations. • Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts in accordance with plan policies and company guidelines. • Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance - leveraging data-driven insights to evaluate plan effectiveness, recommend enhancements, and shape incentive structures that drive performance and growth. • Partner cross-functionally on strategic initiatives such as plan design, review cycles, and policy updates that align compensation programs with evolving company objectives. • Translate complex data and plan logic into clear, actionable insights for stakeholders, ensuring alignment, transparency, and understanding across the organization. • Support SOX compliance activities, process documentation, and internal controls related to commissions. • Drive continuous improvement of workflows, tools, and governance processes that ensure consistency and efficiency.

🎯 Requirements

• 2-4+ years of work experience in a combination of Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment. • Demonstrated success managing complex data sets with exceptional attention to detail and accuracy. • Advanced proficiency in Excel / Google Sheets; familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan, etc.) preferred. • Strong analytical, problem-solving, and communication skills; ability to translate data into actionable insights. • Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines. • A mindset of ownership and continuous improvement - always seeking ways to optimize processes and enhance the end-user experience.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program. • Leadership training for Titans at all levels. • Bonusly, peer-nominated awards, and Founders Club- open to all Titans. • Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents). • FSA and HSA. • 401k match. • Telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support. • Up to $20k in adoption reimbursement. • On demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk. • Pet insurance. • Legal advisory services. • Financial planning tools.