SGS
Compliance • SaaS • Sustainability
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
10,000+ employees
Founded 1878
📋 Compliance
☁️ SaaS
Client Services Associate
Yesterday
🌽 Illinois – Remote
💵 $18 - $26 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📁 Client Services
🦅 H1B Visa Sponsor
SGS
Compliance • SaaS • Sustainability
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
10,000+ employees
Founded 1878
📋 Compliance
☁️ SaaS
📋 Description
• Act as a liaison between clients and the laboratory to help deliver good service and scope future work • Prepare and submit response quotes for work • Help prepare responses to Requests for Proposals (RFPs) • Collaborate with clients to help ensure service is delivered and provide follow-up as needed • Monitor SGS activities against quote scope, schedule teleconferences and meetings as needed • Maintain price lists • Upon request give clients sample information and coordinate technical support • Follow Training SOP for training records • Use general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing • Work to ensure Technical and analytical Interpretation of client compendia or other reference methods to scope out requirements
🎯 Requirements
• Degree in Pharmacy, Biotechnology, Biology, Chemistry or related science • 3 - 5 years’ experience working as a scientist in a lab environment or equivalent • 1 – 2 years’ experience in a customer service position – preferred.
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