Head of Design

September 2

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Shakepay

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Crypto • Fintech • Finance

Shakepay is a Canadian company that provides an easy and quick platform for buying, selling, and earning bitcoin and ethereum. It offers a user-friendly app where Canadians can set up accounts, perform transactions, and manage digital currencies like bitcoin and ethereum in minutes. Shakepay is noted for its fast service, commission-free transactions, and cashback rewards, making it an attractive option for cryptocurrency enthusiasts. The company ensures the security of digital assets by keeping them in secure offline storage backed by insurance. Shakepay operates under regulatory oversight as a Money Service Business licensed by FINTRAC and is registered in all Canadian provinces and territories as a Restricted Dealer.

51 - 200 employees

Founded 2018

₿ Crypto

💳 Fintech

💸 Finance

💰 Series A on 2022-01

📋 Description

• Define Shakepay’s design vision and strategy: Establish a long-term roadmap for product design, ensuring it aligns with business goals and customer needs. • Elevate design as a strategic function: Partner with Product, Engineering, Marketing, and Executive leadership to shape product direction. • Cultivate a high-performing design team: Strengthen design culture by fostering creativity, collaboration, and a relentless pursuit of excellence - helping push boundaries and deliver consistently delightful experiences. • Champion customer-centricity at scale: Oversee user research and insights programs, embedding data-driven design decisions into product development. • Mature design systems and operations: Drive the evolution of frameworks, tooling, and processes that allow design to scale efficiently and consistently across products. • Ensure design quality: Set high standards for UI, UX, and product storytelling, ensuring every touchpoint strengthens trust in Shakepay.

🎯 Requirements

• Proven experience: 10+ years in product design, with at least 3 years leading design teams in high-growth consumer tech or fintech companies. • Strategic influence: You’ve partnered directly with executives and senior leaders to shape product direction. • Operational excellence: Experienced in building design systems, frameworks, and DesignOps practices that enable teams to ship faster while maintaining quality. • Customer obsession: You believe design starts with listening. You know how to balance customer insights with product strategy to guide high-impact decisions. • Mentor and multiplier: You inspire, coach, and grow your team - setting clear expectations and holding teams accountable to high standards. • Cross-functional collaborator: You thrive in close partnership with Product, Engineering, Marketing, and Operations, ensuring design is fully integrated into decision-making and execution. • Entrepreneurial mindset: Comfortable with ambiguity and complexity, you know how to chart a path forward, make tough calls, and rally teams around a bold vision. • Clear communicator: You excel at distilling complex ideas into crisp narratives that resonate with stakeholders, from designers and engineers to executives. • A genuine interest in Bitcoin and cryptocurrency: Experience working on cryptocurrency or FinTech products is preferred.

🏖️ Benefits

• Be an owner - Every employee has stock options as part of their total compensation • Reach your goals - Yearly salary assessments • 🦷 Health & wellness : Access to comprehensive health and dental coverage, including health and wellness spending accounts. • 🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto. • 🆙 Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth. • 🌴 Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus. • 🐣 Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks. • 🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other