Product Manager

🕒 2 days ago

🇺🇸 United States – Remote

💵 $120k - $200k / year

⏰ Full Time

🟢 Junior

✅ Product Manager

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Build the next generation of SHI One, SHI's digital customer experience platform • Own customer and business problems from discovery through delivery, adoption, measurement, and iteration • Define product strategy, success measures, and outcome-based roadmaps • Use AI for research, synthesis, ideation, analysis, prototyping, communication, and execution • Engage customers and prospects through interviews, observation, workflow analysis, concept testing, prototype validation, pilots, and beta programs • Apply human-centered design, Jobs to Be Done, journey mapping, opportunity-solution mapping, hypothesis-driven development, experimentation, and Agile practices • Create wireframes, mockups, interactive prototypes, AI-assisted prototypes, and lightweight front-end experiences • Partner with engineering and design on solution options, constraints, sequencing, scope, usability, quality, requirements, and acceptance criteria • Measure product value using customer behaviors, leading indicators, business outcomes, and qualitative and quantitative evidence • Lead across engineering, design, data, sales, marketing, operations, support, security, legal, and subject-matter experts • Translate SHI expertise, services, capabilities, and operational realities into differentiated digital experiences • Support positioning, launches, enablement, demonstrations, customer adoption, and feedback loops • Communicate product vision, decisions, progress, risks, and next steps to technical teams, executives, sellers, customers, and partners

🎯 Requirements

• Bachelor's degree or equivalent practical experience • 1-3+ years of experience in product management, product development, digital experience, technology consulting, entrepreneurship, or comparable work solving complex customer problems • Demonstrated ability to own customer and business problems from discovery through delivery, adoption, measurement, and iteration • Working knowledge of modern product-management practices, including Jobs to Be Done, continuous discovery, human-centered design, opportunity-solution mapping, hypothesis-driven development, outcome-based roadmapping, experimentation, and Agile delivery • Experience engaging directly with customers or users through interviews, observation, workflow analysis, usability testing, pilots, beta programs, or other research and validation methods • Ability to create wireframes, mockups, interactive prototypes, or lightweight front-end experiences • Ability to define success measures, interpret qualitative and quantitative evidence, and make recommendations based on findings • Ability to develop product strategy, outcome-based roadmaps, requirements, acceptance criteria, and scope and sequencing tradeoffs • Comfort using AI assistants and automation tools • Ability to use Jira, Airtable, PowerBI, Github, Lucid, Archbee, documentation platforms, analytics tools, and roadmap or portfolio-management tools • Ability to communicate and collaborate with technical and nontechnical stakeholders • Ability to travel to SHI, partner, and customer events • Ability to travel internationally and up to 25% • Ability to work flexible hours when needed • Evidence of product thinking and ownership may be considered in place of a specific previous title

🏖️ Benefits

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • World-class facilities and the technology needed to thrive, in offices or remotely • Medical, vision, dental, 401K, and flexible spending benefits may be available • Bonus included in the estimated annual pay range

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