
B2B • Artificial Intelligence • Enterprise
Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.
51 - 200 employees
Founded 2024
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
October 23
❄️ Minnesota – Remote
💵 $70k - $80k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷🏻♀️ Engineer
🦅 H1B Visa Sponsor

B2B • Artificial Intelligence • Enterprise
Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.
51 - 200 employees
Founded 2024
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
• Lead and support IT infrastructure and cloud-based project implementations. • Collaborate with clients and internal teams to define project scope, goals, and deliverables. • Configure, deploy, and troubleshoot Microsoft Azure, Microsoft 365 and Microsoft Entra ID environments. Additional platforms as needed i.e. Microsoft Active Directory. • Document project progress, technical configurations, and client communications. • Ensure projects are delivered on time, within scope, and aligned with client expectations. • Provide post-implementation support and knowledge transfer to clients and internal teams.
• Minimum 5 years in IT project engineering or related role. • Experience working within a Managed Service Provider (MSP) • Strong understanding of cloud infrastructure, identity management, and enterprise IT environments. • Excellent communication and client-facing skills. • Ability to work independently and as part of a cross-functional team. • Preferred Skills • Experience with Managed Service Provider (MSP) environments. • Familiarity with ITIL practices and service delivery frameworks. • Experience scoping and requirement gathering of cloud infrastructure, identity management, and enterprise IT environments.
• Competitive salary and performance-based bonus plan. • Comprehensive health, dental, and vision insurance. • 401(k) with company match. • Paid time off and holidays. • Professional development and certification reimbursement.
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