PMS Implementation Consultant

October 22

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Shiji Group

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Hospitality • SaaS • Entertainment

Shiji Group is a global company that specializes in providing integrated technological solutions for the hospitality industry. Founded in 1998, Shiji Group aims to enhance the digital guest experience by offering a network of hospitality systems. With over 5,000 employees across 80+ global offices, Shiji serves a wide range of clients including hotels, restaurants, retail outlets, and entertainment businesses. The company offers a suite of products such as Property Management Systems, Point of Sale solutions, Guest Feedback Management, and Hotel Distribution tools. These solutions are designed to provide ease of use, security, and modern connectivity, enabling businesses to deliver exceptional service to their guests.

1001 - 5000 employees

Founded 1998

☁️ SaaS

📋 Description

• Provide Expert Technical Consultancy to hospitality customers, ensuring smooth implementation and system adoption. • Lead Daylight PMS Implementations including installation, configuration, integration, and training—both remotely and onsite. • Implement Daylight PMS Interfaces and ensure seamless connectivity with third-party systems. • Deploy Meeting & Events and Meridian Experiences SPA Solutions tailored to client operational needs. • Configure Systems for Compliance with country-specific legal and fiscal requirements. • Analyze Business Requirements and customize solutions to match client-specific workflows. • Ensure Multi-User and Service Model Alignment with customer operational processes. • Deliver Staff Training on best practices and practical software usage to maximize system value. • Oversee Go-Live Activities, providing hands-on support for operational and application queries during the launch phase. • Maintain Accurate Project Status Reports and take proactive measures to meet project milestones and goals. • Collaborate Internally to share knowledge and provide consultation across teams.

🎯 Requirements

• Hospitality Background or proven experience in a similar PMS implementation role. • Meetings, Events, Groups and SPA Operations Experience is a strong advantage. • A genuine passion for the hospitality industry, matching our customers’ dedication to guest service. • Fast Learner with the ability to adapt quickly to new technologies, products, and procedures. • Thrives in a Dynamic Environment, managing multiple tasks in a fast-paced setting. • Ability to quickly master our suite of IT solutions and perform system installations. • Strong Ownership Mentality with a professional, “get-it-done” attitude and strong work ethic. • Fluent in English; additional languages are a plus. • Willingness to Travel as needed across the EMEA region.

🏖️ Benefits

• Exciting job within a creative environment and the opportunity to make a real impact on the business. • Grow your experience with web and cloud technologies in a very innovative technology environment. • Friendly, motivated and talented multicultural team. • Opportunities to grow and develop with Shiji. • Training to meet role requirements.