Part Time Customer Care Representative

Job not on LinkedIn

November 6

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+4 more states

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $23 - $25 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Shopventory

WebsiteLinkedInAll Job Openings

eCommerce • Retail • SaaS

Thrive by Shopventory is a comprehensive inventory management and sales reporting platform designed to centralize and streamline the operations of product-based businesses. It offers features such as multi-channel and multi-location syncing, inventory tracking, automated re-ordering, and vendor management. The platform integrates with popular e-commerce platforms and point-of-sale systems like Shopify, Square, and WooCommerce, allowing businesses to maintain real-time inventory control and generate powerful insights through in-depth reporting. Thrive aims to reduce manual processes and enhance productivity, empowering businesses to grow efficiently by managing their inventory across multiple sales channels and locations.

11 - 50 employees

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 $1M Seed Round on 2013-10

📋 Description

• Helping customers (and prospective customers) navigate our system via live chat, email, phone and video calls. • Gaining a better understanding of Thrive. • Encouraged to grow and offer more contributions to help the company grow and develop a better product.

🎯 Requirements

• This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. • A major plus is being able to work until 8 pm ET Monday through Friday. • Prior experience in customer service helpful. • You have superior communication skills - writing will be most of your job. • The ability to express complex subjects in a simple way will be a key to your success. • You know how retail and running a business works. • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile! • You manage your time wisely. • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. • You play well with others - Even when questioning the status quo, you still work within the team. • You can embrace the occasional "grind" . • You get to the root of the issue. • Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking • Experience in tech startups • Chat or phone based customer service experience • Retail or restaurant experience

🏖️ Benefits

• Work from Home • Compensation • $23-$25/hour based on experience