Solution Engineer

November 21

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Shuru

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Artificial Intelligence • B2B • Enterprise

Shuru is a product, AI, and technology consulting firm that partners with businesses to deliver strategic consulting, full-cycle product and custom software development, and curated engineering team extension. Their AI-native engineering teams build scalable AI applications, data engineering and analytics, cloud/DevOps, and API integrations to modernize systems and accelerate product delivery. Shuru operates globally with a remote-first model and emphasizes high ownership, design thinking, and measurable outcomes for enterprise and startup clients.

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

📋 Description

• Pre-sales solutioning: Run discovery, map requirements to platform capabilities, design integration architectures, and deliver demos/POCs. • Integration leadership: Provide guidance on APIs, SDKs, and webhooks; review payloads/flows; support testing and production launch. • Post–go-live ownership: Serve as the primary technical contact; review performance, monitor payment health, and recommend optimizations. • Troubleshooting: Triage issues, analyze logs/traces, resolve auth/3DS/idempotency/webhook problems, and coordinate fixes with Engineering. • Enablement: Create and maintain docs, Postman collections, sample apps, and internal playbooks. • Product feedback: Capture field insights and advocate for enhancements to reduce integration friction.

🎯 Requirements

• Strong experience with REST APIs, webhooks, JSON, HTTP, and auth schemes (API Keys, OAuth/HMAC). • Ability to design solution architectures and present to both technical and business audiences. • Working knowledge of payment flows: checkout, auth/capture/refund, 3DS/SCA, tokenization, retries, idempotency, reconciliation, and go-live best practices. • Proficiency in Java, Node.js/TypeScript, Python, or Go, plus familiarity with Git and observability tools. • Excellent communication and stakeholder management skills. • Bachelor’s degree in Computer Science/Engineering or equivalent experience. • 3–7 years in solutions engineering, integration engineering, TAM, or developer support—preferably in fintech/payments.

🏖️ Benefits

• Work on international projects: Be part of a global team working with clients from across the world. • Remote-first culture: Enjoy the flexibility of a remote workplace, allowing you to work from anywhere. • Regular team outings: Even with remote work, we believe in building strong team bonds through regular social and team-building events. • Collaborative & growth-oriented: Learn from senior engineers, work in a collaborative environment, and grow professionally with opportunities for career development. • Competitive Salary and Benefits