Claims Operations Manager

Job not on LinkedIn

3 days ago

Apply Now

Receive Emails with Similar Jobs

Sidecar Health

WebsiteLinkedInAll Job Openings

Healthcare Insurance

Sidecar Health is a health insurance company that provides comprehensive major medical insurance with upfront pricing and no network restrictions or referral requirements. Their goal is to put employees in control of their healthcare by giving them a clear budget for care and allowing them to choose any doctor without surprise costs. They emphasize access to prescriptions without limitations and protection for unplanned care. Sidecar Health also offers transparent pricing and the option for members to save money if they find providers who charge less than their plan pays. Their offerings include individualized access plans and employer plans, ensuring members always have a choice of qualified doctors.

201 - 500 employees

Founded 2018

⚕️ Healthcare Insurance

📋 Description

• Lead and develop your team: Train, coach, and mentor processors to perform at a high level while supporting their growth and success • Drive performance excellence: Use data, feedback, and process tools to ensure accuracy, productivity, and quality standards are consistently met or exceeded • Empower your people: Celebrate wins, address challenges constructively, and help each team member develop professionally • Collaborate across teams: Partner with departments like Quality, Compliance, and Product to keep operations aligned with company goals • Use insights to improve outcomes: Gather and analyze performance metrics, communicate results in one-on-one and team settings, and take action to drive results • Champion process improvement: Participate in pilots, special projects, and process redesigns that make our operations better and faster • Model accountability: Ensure policies and standards including attendance, telecommuting, and performance management are followed and consistently applied • Keep communication clear and timely: Share updates, priorities, and process changes with your team to keep everyone aligned • Lead through change: Adapt quickly and confidently in a fast-moving environment while keeping your team focused and motivated

🎯 Requirements

• Proven experience leading or managing a team, with a focus on coaching and results • 5+ years of experience in claims processing or a related field (healthcare experience preferred) • 5+ years in a leadership or supervisory role • 3+ years of experience using metrics to manage team performance (quality, productivity, utilization) • Strong organizational, problem-solving, and communication skills • Comfortable working with claims systems and regulatory processes (a plus) • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools like chat and messaging platforms • A self-starter mindset — able to thrive in a fast-paced, dynamic environment

🏖️ Benefits

• Competitive salary, bonus opportunities, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401(k) retirement plan • Paid vacation and company holidays • Opportunity to drive meaningful process improvements at a rapidly scaling, mission-driven company