Colleague Consultant – AR

September 5

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Strata Information Group

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Education • SaaS • Cybersecurity

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

51 - 200 employees

Founded 1987

📚 Education

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Provide Colleague implementation support such as training, functional consulting, and technical support at client sites. • Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance. • Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations. • Stay current on industry best practices and advancements in Ellucian Colleague and student account technology. • Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module. • Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.

🎯 Requirements

• Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university. • Experience implementing the Colleague Student Accounts Receivable module. • Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections. • Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module. • Exceptional oral and written communication skills and a proven customer service approach. • Highly self-directed with solid problem-solving expertise. • Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations. • Ability to communicate user requirements to the technical support team. • Knowledge of how Colleague is used in a variety of institutional types. • The ability to travel is preferred.

🏖️ Benefits

• 401(K) with a 5% Employer Contribution • Pet Insurance