Technical Consultant

🕒 January 20

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Strata Information Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

📋 Description

• Collaborate with and assist clients with implementing the Colleague software suite and connected applications. • Engage with clients to understand their specific requirements, provide recommendations, and ensure solutions align with their business processes. • Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently. • Manage multiple project timelines and deliverables, setting priorities and ensuring milestones are met and client expectations are exceeded. • Offer innovative solutions to clients’ technical requests on their Colleague software suite. • Support, enhance, migrate, and integrate Ellucian’s Colleague ERP systems for clients. • Configure solutions and provide ongoing technical support while specializing in programming/development or system administration/integration.

🎯 Requirements

• Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively. • Ability to work with or learn Envision and UniBasic for Colleague programming. • Ability to work with or learn JavaScript, React, PostgreSQL, etc. for Ellucian Experience, Data Connect, Insights and others. • Understanding of APIs, JSON, XML and other next generation technologies and data mappings. • Experience with Colleague system administration, setup, and proactive monitoring. • Proficient in managing system backups, updates, and new release installations. • Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions. • Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio. • Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users. • Ability to diagnose and resolve complex technical and functional Colleague issues. • Willingness to travel up to 10% for on-site support and client engagement. • Preferred: hands-on experience with data migration/conversion processes geared towards SaaS migrations. • Preferred: advanced skills in SQL for data queries, manipulation, and reporting. • Preferred: proficiency in configuring and troubleshooting API integrations (REST, SOAP). • Preferred: experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments. • Preferred: experience with SSO implementation (SAML, OAuth). • Preferred: Ellucian Experience, Data Connect, Intelligent Processes, Insights, and Intelligent Learning Platform expertise.

🏖️ Benefits

• Annual Bonus • Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3 Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance • Opportunities for professional development and a collaborative team of experts. • Flexible and supportive work-life balance culture. • Exposure to innovative projects within the higher education sector.