Client Network Manager

🕒 July 30

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Sirva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Responsible for managing the partnership of one or more client accounts. • Accountable for the development and performance of a Supplier Network through effective supplier management, supplier performance, communication, financial and metric analysis. • Partners with Account Management, Operations and Sales to drive network utilization, customer and client satisfaction in support of company goals and department strategies. • Work to continuously develop and maintain an overall supplier strategy for service categories. • Act as the principal supply chain point of accountability for one or more client account(s) and develop strong relationships with mobility contacts and Sirva personnel. • Perform end-to-end supplier management including research, sourcing, selection, onboarding, ongoing analysis, price negotiation, contract management, and performance management. • Compile tailored supply chain reporting aligned to the agreed strategic plan. • Support implementation and operations teams during initial implementation for dedicated accounts and future client project implementations. • Develop client specific best practice tools for driving global consistency in service delivery and supporting continuous improvement. • Partner with appropriate internal resources to manage supplier performance and handle issues or escalations.

🎯 Requirements

• Bachelor’s Degree preferred or equivalent work experience, Master’s degree a plus • CRP, GMS or CIPS certification a plus • Native/Fluent English verbal and written • Minimum 2 years’ experience in supplier management preferably in a global relocation business or similar industry • Experience in the relocation industry • Understanding of e-procurement systems • Professional verbal and written communication skills • Strong presentation skills across supplier and client settings, including assuming the position of lead presenter • Decision Making, ethics, values and the ability to influence others • Results Driven-Ability to manage multiple projects and activities. • Attention to detail, highly organized and deadline focused. • Process oriented and ability to contribute to continuous improvement • Ability to quickly analyze, identify and implement opportunities and company initiatives for improvement and revenue growth. • Ability to research companies and determine the best suppliers to reach out to for various projects • Ability to work autonomously and as part of a collaborative global team. Take action and get results. • Ability to respond resourcefully and constructively to new demands, priorities and challenges. Know when to escalate. • Strong leadership and relationship management • Understanding of cross-cultural / global issues • You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

🏖️ Benefits

• Competitive salary and incentive plans • Workplace flexibility for a balanced work/life approach • Comprehensive benefits packages and wellness program • Generous company-paid vacation days and holiday time • Challenging, collaborative, diverse corporate culture • Ongoing opportunities for learning and career development