Corporate Housing Specialist

🕒 4 days ago

🇺🇸 United States – Remote

💵 $48k - $53k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Sirva

Sirva

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Provides corporate housing assistance to relocating employees and external prospects • Manages the customer experience, with maintenance requests and extensions • Establish direct communication with the relocation counselor • Provide ongoing customer service on existing reservations • Establish contact with the transferee to determine temporary housing needs • Convey needs/desires to Regional Tenancy Manager • Work with expense management for billing accuracy • Cross-training the Housing Coordinators and supporting with special audits

🎯 Requirements

• Strong customer service experience preferred • Ability to multi-task • Strong written and oral skills • Ability to follow-up and follow-through • Confidence and decisiveness • High school degree required

🏖️ Benefits

• Comprehensive benefits package that includes Medical • Dental • Vision • 401(k) • FSA/HSA • Employer HSA Match • Life & Disability Insurance • Paid Time Off • Volunteer Time Off • ID Theft Protection Plan • and more.

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