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Senior Agent Vehicle Security Prevention

Job not on LinkedIn

July 28

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Logo of SIXT

SIXT

Transport • B2C • B2B

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

5001 - 10000 employees

Founded 1912

🚗 Transport

👥 B2C

🤝 B2B

📋 Description

•We are looking for a proactive and detail-oriented Agent Vehicle Security Prevention (m/f/d) to strengthen our European Vehicle Security team at SIXT. •In this role, you will take ownership of identifying, preventing, and responding to vehicle-related fraud and security risks. •You will work cross-functionally with internal departments and collaborate with external partners to protect our fleet and ensure operational integrity across regions. •If you have a strong sense of responsibility and sharp eye for potential risks, apply now and become part of TEAM ORANGE ! •You screen proactively review upcoming reservations flagged as high-risk before vehicle pick-up and take guided actions •You identify high-risk rentals based on current fraud patterns, risk scoring and other indicators •You detect and escalate overdue rentals with high-risk profiles based on scoring and behavioral indicators. •Manage both internal and external fraud or overdue inquiries and initiate necessary follow-up •You evaluate security-relevant cases and create case documentation for further processing by the Vehicle Security Specialists (national experts) •You review various telematic alerts and assess them based on available information and rental data •You investigate disassembly alerts and take appropriate action when vehicle manipulation is suspected

🎯 Requirements

•Customer service experience or fraud experience •You have analytical skills and technical mindset (experience with different fraud systems is a plus) •Proactive and detail-oriented with the ability to spot patterns and anomalies •Comfortable working with cross-functional data, dashboards and BI tools •You have strong analytical and decision-making skills, especially under time pressure •You have Fluent English Skills and/or additional languages (e.g., German, Spanish, or French) are an advantage

🏖️ Benefits

•Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year •Benefit from a hybrid working model with no dress code •Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses •Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts •Participate in training programs designed for your personal growth and development •Private health insurance to support your well-being, plus the Coverflex advantage system

Apply Now

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