Strategic Account Manager

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SkyCell AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🚗 Transport

💊 Pharmaceuticals

☁️ SaaS

Transport • Pharmaceuticals • SaaS

SkyCell AG is a Swiss company specializing in hybrid containers and supply chain solutions, designed for the safe transportation of temperature-sensitive goods. Their flagship product, the 1500X container, is renowned for its performance, strength, energy efficiency, and sustainable design. SkyCell's solutions also include IoT monitoring software for secure transportation and a focus on reducing carbon emissions, aligning with their sustainability mission. With a vast global network, they support the pharmaceutical industry by ensuring the safe and secure delivery of life-saving medicines under extreme conditions.

📋 Description

• **What You'll Do:** • This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management. • Grow Existing Customers • - Become the trusted commercial partner for assigned customers. • - Build long-term relationships and ensure customers continue to realize value from SkyCell solutions. • - Conduct regular business reviews and identify opportunities for growth. • - Proactively manage risks to customer retention and satisfaction. • - Drive expansion through new use cases, geographies, products and business units. • - Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. • - Turn successful customers into advocates and references. • Support winning New Business • - Partner with Business Development teams on strategic sales opportunities. • - Understand customer challenges and translate them into compelling solutions. • - Build business cases and value propositions that help customers make decisions. • - Engage senior stakeholders across operations, procurement, quality and supply chain functions. • - Help accelerate sales cycles and improve win rates. • - Coordinate with product, pricing and commercial teams to deliver winning solutions.

🎯 Requirements

• **What You'll Bring:** • - Background: technical sales, account management, customer success, solution engineering, business development or enterprise sales. Organised, proactive, structured, process-driven. • - Comfortable navigating complex customer environments. • - Experienced handling complex solutions. • - Data driven approach to analyse and deliver appropriate solution to meet customer needs. • - Comfortable to aggregate data to deliver customer biz reviews. • - Strong ability to build relationships and influence stakeholders. • - Excellent communication, presentation and problem-solving skills. • - Preferably with experience in logistics or cold chain. • - French or German speaking would be advantageous.

🏖️ Benefits

• **What's In It For You?** • ⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life. • 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions. • 💼 Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team. • 🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program. • 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave. • 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.