Skydio
501 - 1000 employees
Founded 2014
🔧 Hardware
🤖 Artificial Intelligence
🔐 Security
💰 $170M Series E - Skydio on 2024-11
Hardware • Artificial Intelligence • Security
Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.
Mission Success Operations Manager
Job not on LinkedIn
🕒 March 25
🇺🇸 United States – Remote
💵 $103k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
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Skydio
501 - 1000 employees
Founded 2014
🔧 Hardware
🤖 Artificial Intelligence
🔐 Security
💰 $170M Series E - Skydio on 2024-11
Hardware • Artificial Intelligence • Security
Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.
📋 Description
• Build scalable processes for Mission Success teams, promoting consistency and decreasing response times to our customers and internal stakeholders • Ideate, build, roll-out, and maintain more team resources (e.g. dashboards and alerting) • Navigate and partner with other teams to ensure integration of our systems of record (e.g. revenue operations) • Inject AI and Automation into workflows to drive efficiency and improve our level of service • Own the outcomes of your projects, implementing them across a large organisation of senior customer leaders and stakeholders • Keep a customer first approach by learning and understanding our customer use cases and needs • Success in this role will be measured by: • Decreasing the time required to prepare for and document customer touch points • Decreasing manual steps in the customer journey • Increased usage of our sources of truth by our GTM partners.
🎯 Requirements
• Ability to travel 10% of the time • Expertise in automation, Salesforce workflows, and data systems (e.g. databricks) • Proven ability to implement AI in a scalable process • SQL and API experience • Ability to translate team needs into scalable, reliable processes • Proven track record of implementing new technology, agile development, and interfacing with technical teams to deliver on tight schedules • Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
🏖️ Benefits
• Paid vacation time • Sick leave • Holiday pay • 401K savings plan • Health insurance
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