Business Analyst, Veeva RIM – Managed Services Consultant

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🕒 July 17

🔔 Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Slipstream IT

Slipstream IT

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

💊 Pharmaceuticals

Consulting • Healthcare • Pharmaceuticals

Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

📋 Description

• Configuring, administering, and supporting Veeva Vault RIM environments across the Registrations, Submissions, Publishing, and Archive modules for client engagements. • Delivering implementation, migration, and ongoing managed services support that keeps client RIM environments compliant, reliable, and continuously improved. • Translating evolving regulatory and eCTD requirements into system configuration changes in partnership with the Regulatory Intelligence Practice Lead. • Acting as the technical point of contact for client-reported issues, configuration requests, and release management activities. • Configure and maintain Vault objects: document types, fields, page layouts, picklists, and object hierarchies within Vault RIM. • Design and configure lifecycle and workflow states, entry/exit actions, user actions, and role-based state transitions. • Build and maintain security profiles, permission sets, and role-based access matrices within the Vault Admin console. • Support data migration and bulk record management using Vault Loader, including data mapping, transformation, and load validation. • Configure and maintain Vault-to-Vault and third-party integrations via Vault REST/SOAP APIs and SFTP-based data exchanges (e.g., Safety, Quality, ERP systems). • configure RIM Registrations: application/product hierarchies, registration and license record structures, and health authority correspondence tracking. • Configure RIM Submissions: Submission Content Plans, eCTD lifecycle metadata, sequence structures, and document-to-section mapping. • Configure RIM Publishing: rendition profiles, binder/output templates, and publishing configuration supporting eCTD and NeeS output. • Manage sandbox refreshes, regression testing, and release notes review for Veeva's biannual release cycles. • Coordinate user acceptance testing (UAT) and promotion of configuration changes from sandbox to production. • Triage, troubleshoot, and resolve Tier 2/3 support tickets for client-managed RIM environments. • Perform periodic system health checks and proactively identify configuration or performance risks. • Document configuration specifications, business requirements, and SOPs for client-facing and internal use. • Support end-user training and enablement on Vault RIM functionality.

🎯 Requirements

• Bachelor's degree in Life Sciences, Information Systems, Computer Science, or a related field. • 3-5+ years of hands-on Veeva Vault RIM configuration and/or administration experience, spanning implementation and/or managed services engagements. • Veeva Vault RIM certification (e.g., Vault Administrator, RIM Configuration, or Vault Platform Administrator) strongly preferred. • Demonstrated experience supporting at least one full RIM implementation, migration, or major upgrade lifecycle. • Experience with Vault release management and sandbox-to-production promotion processes. • Prior consulting, systems integrator, or managed services experience supporting life sciences clients preferred.

🏖️ Benefits

• Health insurance • Professional development opportunities

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