Client Agility Specialist – Data, Content, Visualisation

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November 6

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SmartPA

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❝Outsource your admin, grow your business❞SmartPA ultimately:🗹 Increase efficiency🗹 Drive productivity🗹 Maximise profitsTraditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives.Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again.As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage.Our mission is to deliver sustained improvement – every step of the way.We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients.➤ Virtual PA ServicesSupporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support.➤ Call AnsweringNo more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking.➤ EnterpriseWe’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.

201 - 500 employees

📋 Description

• Delivering high-impact, tailored support to a key client account daily • Manage the lifecycle of datasets and content repositories, ensuring data integrity, compliance, and easy accessibility • Process, format, and clean raw data using spreadsheet tools, preparing it for analysis, reporting, or publication • Develop and document standards, processes, and best practices for data handling and system usage across the team • Design, build, and maintain interactive data dashboards and reports to transform data into clear, actionable insights • Ensure consistent data definitions and reporting metrics across visual assets • Design and produce a range of visual materials, including presentations, infographics, and internal communication assets • Develop and refine professional, concise content for both internal and client-facing channels • Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines.

🎯 Requirements

• Proven experience in a data-focused administrative or content management role, including expert proficiency with advanced spreadsheet functions (e.g., Excel/Google Sheets, pivot tables, data validation) • Expert proficiency in at least one major data visualisation tool (e.g., Tableau, Power BI, Looker Studio), demonstrated through a portfolio of high-quality dashboards • Strong portfolio showcasing visual design skills (e.g., presentations, infographics, newsletters) • Proven experience writing and editing professional, engaging content • Excellent attention to detail and a strong understanding of how to simplify complex information for the end-user, whether through charts, summaries, or compelling narratives • Adaptable and collaborative, with the ability to coordinate effectively with the team to manage capacity and workload, including planned and unplanned absences.

🏖️ Benefits

• Competitive Salaries • Yearly Bonuses based on company, department, and individual performance • Department based incentives • Remote Work • 33 Days Holiday: Because rest fuels greatness. • Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.