Director of Operations – Critical Infrastructure

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🕒 May 16

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Logo of Smart Tech Contracting, LLC

Smart Tech Contracting, LLC

11 - 50 employees

Founded 2025

🤝 B2B

🏢 Enterprise

⚡ Energy

B2B • Enterprise • Energy

Smart Tech Contracting, LLC is a master systems integrator and turnkey technology contractor specializing in building automation systems (BAS), DDC, PLC, SCADA, and EPMS solutions for mission-critical facilities. The company provides systems design, graphical standards, central plant optimization, enterprise energy and operational monitoring, and software services (APIs, analytics, digital twins) alongside national construction, installation, and 24/7 service and maintenance support for hyperscale and colocation data centers, telecom, and other critical infrastructure clients.

📋 Description

• Provide senior-level leadership and strategic direction for the planning, execution, and delivery of mission-critical building automation, power monitoring, and software integration projects • Ensure that Smart Tech Contracting’s solutions meet the highest standards of quality, performance, and compliance • Accountable for operational excellence, financial performance, client satisfaction, and continuous improvement across all projects • Define, implement, and oversee operational strategies that align with corporate growth objectives • Drive the adoption and optimization of enterprise project management and ERP tools to enhance efficiency, accuracy, and decision-making • Establish operational KPIs and ensure project delivery meets or exceeds quality, schedule, and budget targets • Conduct risk assessments and enforce compliance with all safety, regulatory, and contractual requirements • Lead budgeting, forecasting, and profitability analysis for the operations division • Review and approve all major project budgets and change orders • Build and lead a high-performance operations team, providing mentorship, professional development, and clear performance metrics • Serve as the senior point of contact for strategic client accounts, ensuring alignment between client objectives and project execution • Evaluate and adopt emerging technologies, tools, and delivery methods to improve operational performance

🎯 Requirements

• Bachelor’s degree in Engineering, Construction Management, Business Administration, or related field (Master’s degree preferred) • 13+ years of progressive leadership in construction management, MEP systems, building automation, or mission-critical infrastructure; 5+ years in a senior operations or director role • Proven track record managing large-scale, high-value projects in critical infrastructure markets (e.g., data centers, utilities, advanced manufacturing) • Deep knowledge of managing large-scale, high-value projects in critical infrastructure sectors, including hyperscale data centers, utilities, and advanced manufacturing • Expert knowledge of BAS, EPMS, ICT systems, and integrated building technology solutions • Skilled in contract negotiation, risk management, and aligning agreements with organizational goals • Skilled in MS Project, Procore, ERP platforms, and Microsoft Office Suite for project planning and execution • Skilled in effective strategic planning, business growth, and operational efficiency initiatives • Exceptional ability to lead cross-functional teams, mentor talent, and drive organizational performance • Ability to build and sustain executive-level client and partner relationships • Ability to solve complex technical, contractual, and financial challenges while delivering high-value outcomes • Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation • Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace • Ability to identify and analyze complex problems, evaluate alternatives and implement effective solutions • Ability to analyze and prepare documents, reports and correspondence • Ability to communicate effectively in both oral and written form (technical and non-technical information) • Ability to communicate effectively directly with clients and at times serve as primary point of client contact • Ability to work successfully as a member of a team and independently with little supervision • Ability to work under pressure and meet close deadlines • Ability to effectively plan and delegate the work of others • Organizational skills, with the ability to manage multiple tasks simultaneously

🏖️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) • Dental and vision plans • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 • 401k with company match and self-directed brokerage account option • PTO including additional paid time off during the last week of the year • Company paid life insurance coverage for employees and their eligible dependents • Short and long-term disability, AD&D coverage • Professional development opportunities, tuition reimbursement and professional licensing assistance • Paid parental leave after one year of employment

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