Delivery Solutions Architect

🕒 October 16

🇺🇸 United States – Remote

💵 $110k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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SmartBug Media

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

💼 Consulting

💰 Private equity on 2020-03

Marketing • B2B • Consulting

SmartBug Media is a digital marketing agency that specializes in inbound marketing, content strategy, demand generation, and HubSpot-focused marketing automation and implementations. The firm helps companies grow by building content-driven campaigns, optimizing SEO and paid media, implementing and managing HubSpot CRM and marketing tools, and providing strategic consulting on go-to-market and lead generation. SmartBug primarily serves B2B clients and acts as a solutions partner for marketing technology and automation.

📋 Description

• Own the technical direction of assigned integration projects from kickoff through launch • Serve as a primary technical point of contact for clients at project kickoff • Review signed Statements of Work to understand scope, deliverables, and timelines • Lead discovery conversations and close gaps between the SOW and project needs • Own and maintain effort models for integration work • Produce technical documentation and client references for HubSpot Custom Integration accreditation • Document requirements and decisions • Build data maps showing how information moves and transforms between systems • Create systems diagrams of integration architecture • Design automation infrastructure, including workflows, triggers, and error handling • Design for cross-platform stability under load, volume, and client-side changes • Break projects into developer-ready tasks and hand them off to development teams • Remain engaged through delivery to resolve ambiguity and unblock developers • Flag scope gaps, technical risks, and misaligned expectations early • Join sales scoping and discovery calls for new and expansion integration opportunities • Assess technical feasibility and deal constraints • Translate client requirements into effort estimates, assumptions, and dependencies • Review draft SOWs for scope clarity, dependencies, and technical risk • Answer client technical questions during the sales cycle • Feed delivery insights back into future scoping and estimates

🎯 Requirements

• Self-starter, passionate about process development and improvement • Excellent written and verbal communication skills with internal and external stakeholders • Strong analytical and problem-solving skills • Ability to independently and professionally handle multiple projects and clients simultaneously • Ability to move between delivery work and pre-sales requests • Ability to communicate with developers and sales leads • Ability to identify project obstacles and ensure stakeholder alignment • Ability to limit assumptions and uncover critical project requirements • Comfortable solving new technical challenges and navigating unfamiliar environments • Willingness to work in a fast-paced environment requiring flexibility • Proven ability to meet and accommodate deadlines • 3–5 years of experience in a solutions architecture, business analysis, or technical delivery role • Experience reading and interpreting Statements of Work or similar technical requirements documents • Hands-on experience integrating or migrating business systems outside the HubSpot ecosystem • Experience scoping and estimating technical work • Experience creating data maps and/or systems diagrams • Solid understanding of data flows between systems • Experience translating client requirements into developer-ready documentation • Strong client-facing communication skills and experience leading discovery or requirements-gathering sessions • Comfort presenting technical recommendations and trade-offs to non-technical stakeholders • Ability to manage multiple projects and priorities • Experience designing integrations that remain stable in production • Preferred: experience with NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, point-of-sale or industry-specific platforms • Preferred: experience with REST, SOAP, or GraphQL APIs • Preferred: experience with an Integration Platform as a Service (iPaaS) system • Preferred: experience supporting sales in pre-sales, solutions consulting, or scoping • Preferred: familiarity with Lucidchart, Visio, or Miro • Preferred: experience with SQL and relational databases • Preferred: software development background sufficient to scope developer-ready tasks

🏖️ Benefits

• Fully remote team • Remote work arrangement