Clinical Systems Analyst

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November 7

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Smile Doctors

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Healthcare Insurance

Smile Doctors is a rapidly growing network of trusted orthodontists offering customized treatment plans for children, teens, and adults. They provide a variety of orthodontic services including braces, Invisalign® aligners, and their own Smile Express® at-home aligner treatment. Smile Doctors emphasizes individualized care, carried out by certified orthodontists, with support through their app, Smile Doctors Anywhere. The company is focused on improving dental health and aesthetics through affordable treatment plans and comprehensive care options. Patients can find local clinics, book free consultations, and explore orthodontic treatments tailored to their specific needs.

1001 - 5000 employees

Founded 2015

⚕️ Healthcare Insurance

📋 Description

• Lead the software conversion and implementation process for new and existing practices. • Analyze systems and workflows to recommend technology solutions that best support office needs. • Provide on-site and virtual training to clinical teams on software and digital tools. • Collaborate with software vendors and internal technical support to troubleshoot and resolve system issues. • Recommend system improvements and upgrades that enhance operational efficiency. • Serve as a trusted advisor to practice teams—supporting them in optimizing their technology and workflows. • Prepare and conduct engaging demonstrations, instructor-led trainings, and support sessions (in person and virtual). • Complete all administrative and reporting duties in compliance with company policies and timelines.

🎯 Requirements

• High school diploma required; associate’s or bachelor’s degree preferred • 2–3 years in dental practice operations, healthcare IT, or dental software implementation and support • Experience with dental practice management systems (e.g., Dentrix, Open Dental, Eaglesoft, Dolphin, Cloud9) • Strong proficiency in Microsoft Office Suite, Zoom/Teams, and digital learning platforms • Excellent communication, presentation, and problem-solving abilities—especially when working with clinical teams • Willingness to travel regionally for go-lives, trainings, and support (up to 50%)

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision insurance • Generous PTO and paid holidays • 401(k) with company match • Opportunities for professional development and growth • A supportive, mission-driven culture that values innovation and teamwork