Field Service Technician II

Job not on LinkedIn

May 25

Ray

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Logo of Smiths Group plc

Smiths Group plc

Engineering • Energy • Security

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

10,000+ employees

Founded 1851

⚡ Energy

🔐 Security

📋 Description

• This position supports on call work and requires travel. • Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. • Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. • Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. • Conducts follow up calls with the customer to ensure satisfaction of work. • Responsible for meeting daily service repair needs and driving customer satisfaction.

🎯 Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. • Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. • Must be responsive to all customer issues at all times. • Must be willing & able to travel at short notice. • Background: This position requires Sensitive Security Information (SSI) access and vetting via the TSA.

🏖️ Benefits

• Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. • You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. • You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. • Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. • Be part of a team where we are making the world a safer place.

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