Field Service Engineer – Road Equipment

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of SMT

SMT

51 - 200 employees

Founded 2002

🚘 Automotive

💼 Consulting

🏭 Manufacturing

Automotive • Consulting • Manufacturing

SMT is a global engineering solutions and services provider that delivers CAE software and consultancy for the design, analysis and optimisation of transmissions, electric machines and electrified powertrain systems. Its flagship product, MASTA, combines transmission and electric machine modelling in a single interface, and the company also offers training, support, workshops and professional services to automotive and industrial engineering teams.

📋 Description

• Service, maintain and repair Dynapac road construction equipment to OEM standards • Diagnose and rectify mechanical, hydraulic and electrical faults • Carry out planned maintenance, inspections and breakdown repairs • Identify opportunities for additional service, parts and aftermarket sales • Work with Customer Support Representatives and internal teams to deliver excellent customer outcomes • Install software updates, machine enhancements and technical modifications • Complete electronic job cards, service reports, timesheets and associated documentation accurately and in real time • Order and manage parts according to company processes • Participate in call-out and breakdown support rotas when required • Perform all work safely and in accordance with company policies and procedures • Build and maintain strong customer relationships across the territory • Attend technical training and development activities

🎯 Requirements

• Recognised engineering qualification (NVQ Level 3, City & Guilds or equivalent) in Plant, Agricultural, Construction Equipment or HGV Engineering • Proven experience servicing and repairing heavy plant, construction equipment, agricultural machinery or similar mobile equipment • Strong diagnostic skills across mechanical, hydraulic and electrical systems • Good understanding of diesel engines, hydraulics, transmissions and electrical systems • Strong communication skills and ability to explain technical information clearly to customers and colleagues • Full UK driving licence • Strong organisational skills and ability to work independently • Good IT skills and experience completing electronic service documentation • Willingness to travel extensively across a large geographical territory and occasionally support other UK regions • Previous experience working on road construction equipment, compaction machinery or paving equipment (desirable) • Knowledge of Dynapac products (desirable) • Previous field service experience (desirable) • Manufacturer training certifications (desirable) • Experience using machine software and telematics systems (desirable) • Sponsorship is not available for this position

🏖️ Benefits

• Health Cash Plan • 24/7 GP access • Free physiotherapy support • Enhanced family leave • Enhanced sick pay • IVF support • Pension contributions matched up to 5% • Car leasing scheme • Cycle-to-work scheme • Retail and lifestyle discounts • Refer-a-friend scheme • Paid volunteering day • Long service awards • Christmas shutdown as part of holiday allowance • Employee Council participation • Social Committee participation • Caring, Daring, Sharing awards programme

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