Channel Operations Manager

November 13

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Snowflake

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Cloud Computing • Data Analytics • SaaS

Snowflake is a cloud-based data-warehousing company that provides a platform for data storage, processing, and analytics. It allows businesses to store data in a centralized location and perform complex queries and analytics on that data efficiently. Snowflake is designed to handle a wide range of data workloads and can scale dynamically to meet the needs of growing businesses.

5001 - 10000 employees

Founded 2012

☁️ SaaS

📋 Description

• Provide real-time channel operations support to partner and sales managers to unblock, structure and process deals quickly and accurately • Serve as the first point of contact for channel deal desk and quote-to-cash related inquiries • Review deal documentation for compliance with policies, commercial terms and partner programs • Partner across functionally with Sales Ops, Desk Deal, Legal, Finance and RevOps to ensure smooth deal execution and bookings • Monitor deal throughput, identify bottlenecks and recommend solutions for immediate business impact • Support internal and external compliance and audit reviews for channel businesses • Develop and document standard operating procedures (SOPs) that clarify deal processes and partner workflows • Create process maps and visual flows to improve visibility and consistency across teams • Collaborate with systems and IT stakeholders to enhance CRM/PRM/CPQ and contracting tools to support Channel GTM motions • Identify automation opportunities that reduce manual efforts and improve speed to bookings • Balance daily deal execution with strategic improvement initiatives that modernize operations that lead to scaling the business

🎯 Requirements

• 6+ years of experience in deal desk, sales operations, revenue operations or channel operations in high-growth enterprise software • Proven ability to manage deal flow from quote through booking with strong attention to detail and policy compliance • Demonstrated experience documenting processes, writing SOPs, and mapping workflows in tools like Lucidchart, Miro or Visio • Solid understanding of CRM/CPQ systems (Salesforce experience strongly preferred) • Strong analytical skills; able to diagnose process bottlenecks and recommend data-driven improvements • Exceptional collaboration and communication skills across functional teams (Sales, Legal, Finance, IT, RevOps) • Comfortable working in an evolving GTM motion with ambiguity while creating clarity and structure for others.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options