Senior Product Analyst, CX

🔥 8 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟠 Senior

🔍 Product Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Social Discovery Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 20 years

🌍 Social Impact

📱 Media

Social Impact • Media • Entertainment

Social Discovery Group is the world's largest group of social discovery companies, focused on solving the problems of loneliness, isolation, and disconnection through digital reality. With 500 million users across 150 countries, the group boasts over 60 global communication and entertainment platforms. Employing a team of 1200 professionals, the company organizes events that unite a global community of professionals and provides career opportunities for individuals seeking ambitious challenges.

📋 Description

• Maintain and evolve the metrics tree • Validate metrics and verify dashboards are built correctly • Write clear specifications for Data Engineering • Maintain a single locked definition for each metric • Decompose the north-star metric to levels each team can influence • Run ad-hoc investigations into metric fluctuations and anomalies • Work directly with functional leads • Find and analyze bottlenecks, including conversion drop-offs and segmentation • Validate product hypotheses • Mine data for non-obvious patterns and growth opportunities • Prioritize problems jointly with Product based on potential impact on the north-star metric • Design A/B tests, including sample size, MDE, duration, and randomization split calculations • Verify split correctness and run sanity checks before analyzing results • Report results with guardrail metrics • Define data-tracking requirements and required events • Maintain the test archive • Deliver actionable recommendations from experiments • Surface data-quality issues before decisions are made using the data

🎯 Requirements

• Received a mathematical or technical higher education • Knowledge and experience applying methods of mathematical statistics and probability theory • Proficiency in data extraction, processing, analysis and visualization tools: MS SQL, Python, Excel • Deep experience running and analyzing A/B tests • Deep knowledge of marketing metrics and experience using them

🏖️ Benefits

• REMOTE OPPORTUNITY to work full-time • Vacation 28 calendar days per year • 7 wellness days per year (time off) • Bonuses up to $5000 for recommending successful applicants for positions in the company • 50% payment for professional training, international conferences, and meetings • Corporate discount for English lessons • Health benefits: compensation of up to $1,000 gross per year per employee for self-purchased health insurance or doctor’s fees if not eligible for corporate medical insurance • Equipped workplace and necessary equipment in offices or co-working locations • Reimbursement of workplace costs up to $1000 gross once every 3 years for eligible locations • Internal gamified gratitude system with bonuses exchangeable for merchandise, team building activities, massage certificates, etc.