
51 - 200 employees
Founded 1994
đĄ Telecommunications
Telecommunications
SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.
Likely ghost job
đ December 17, 2025
đ United Kingdom, Denmark, +1 more countries â Remote
â° Full Time
đĄ Mid-level
đ Senior
đž Sales Engineer
đ» Ghost score 67%
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51 - 200 employees
Founded 1994
đĄ Telecommunications
Telecommunications
SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.
âą Lead Socket's growth in Europe through pre-sales technical expertise and post-sale customer success ownership âą Lead technical discussions and product demonstrations tailored to prospect needs âą Design and execute proofs of concept for prospects âą Address technical objections, troubleshoot issues, and build customer confidence âą Translate Socket's capabilities into business value for security and engineering teams âą Own the success and growth of assigned European enterprise accounts âą Create and execute customer success plans with clear KPIs âą Drive feature adoption and expansion opportunities âą Conduct QBRs and renewal discussions âą Escalate customer feedback to product and engineering teams âą Collaborate with Sales, Product, Engineering, and Customer Success teams âą Contribute to scalable processes and playbooks for European enterprise accounts âą Provide strategic feedback on market needs and feature requests âą Support technical documentation and integration guides
âą 5+ years in pre-sales technical roles with enterprise customers âą 2+ years of experience in customer success, account management, or post-sale technical roles âą Prior experience in security, developer tools, or SaaS environments âą Hands-on technical background in software engineering, data science, or an equivalent role âą Deep familiarity with package managers, including at least one of npm or PyPI âą Familiarity with at least one programming ecosystem: JavaScript or Python âą Understanding of software supply chain security and vulnerability management concepts âą Ability to read and write basic scripts in Python, JavaScript, or Go âą Knowledge of source control systems such as Git, GitHub, GitLab, or Bitbucket âą RESTful API and integration experience
âą Meaningful equity program âą Comprehensive health benefits for you and your family (99% coverage) âą Flexible time-off, holidays, and winter shutdown âą Paid parental leave âą Remote-first work arrangement âą Quarterly team off-sites âą Market competitive salary bands
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