Head of Communications and Brand Innovation

September 5

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Socure

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Artificial Intelligence • Security • Finance

Socure is a leading platform for digital identity verification and trust. Utilizing advanced predictive analytics, artificial intelligence, and machine learning technologies, Socure leverages vast online and offline data intelligence including email, phone, address, IP, and device information to verify identities in real-time. Their solutions address challenges in onboarding, login authentication, account takeover prevention, and contact center operations. Socure's AI-powered platform excels in combating identity fraud, ensuring compliance, and enhancing user experiences across various industries such as financial services, eCommerce, online gaming, and crypto.

501 - 1000 employees

Founded 2012

🤖 Artificial Intelligence

🔐 Security

💸 Finance

💰 $450M Series E on 2021-11

📋 Description

• Develop and execute omnichannel communications strategies beyond press (product launch posts, community engagement, thought leadership in niche forums) • Identify where key personas (Heads of Risk, Fraud, CISOs at tech companies) consume content and tailor tactics to meet them there • Iterate and optimize distribution models based on channel performance and persona engagement patterns • Define and reinforce Socure’s brand narrative across all external touchpoints • Build brand equity through consistent, persona-driven storytelling across media, analysts, communities, and executive platforms • Partner with growth engineering to scale brand awareness through AI-powered distribution and measurement workflows • Build a persona playbook and create targeted content and outreach frameworks aligned to each persona • Lead external briefings, surveys, and participation in major analyst evaluations • Cultivate traditional and alternative press including targeted industry newsletters, blogs, and influencers • Leverage AI tools for media monitoring, press pitch customization, content repurposing, and scalable distribution • Work with growth engineering to build workflows and dashboards to track performance metrics across earned, owned, and community channels • Coach executives on messaging delivery across formats and prepare teams for analyst Q&A and product launches • Define and track KPIs such as media impressions, analyst citations, community reach, engagement, and campaign conversion

🎯 Requirements

• 10+ years in corporate/tech communications, PR, AR, or related disciplines, especially within fast-paced, growth-stage tech (fintech, security, fraud prevention) • Demonstrated strategic execution of non-traditional communications (e.g., product communities, Substack, Medium, Slack/Discord) • Deep experience in analyst relations, with successful coordination of surveys, briefings, and influence strategies (e.g., Gartner Magic Quadrant, Forrester Wave) • Track record of product/company storytelling that resonates across channels and personas • Fluency in AI tools and scalable workflows for content creation, distribution, and measurement • Strong cross-functional leadership and storytelling skills; comfort advising C-level executives • Prior experience in an IPO journey or scaled communications through pre/post-IPO phases preferred • Eligibility to work in the United States indefinitely without any visa sponsorship (question required in application) • Cannot reside in HI, MS, NM, WV, WY (applicants living in these states cannot be hired)

🏖️ Benefits

• $200K – $260K base salary range • Offers Equity • Offers Bonus • Annual bonus or a commission plan • Total rewards package includes equity, benefits, and an annual bonus or a commission plan • Remote work (Remote - USA)