Strategy and Operations Lead

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🕒 May 4

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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Solace

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

Healthcare Insurance • Wellness • Social Impact

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Partner closely with the Chief Medical Officer’s COS (and CMO) to design and execute strategic projects that directly advance our clinical strategy and business growth objectives • Own delivery of multiple high-visibility, complex initiatives, ensuring exceptional quality output and on-time delivery while maintaining alignment with company priorities • Develop strategic recommendations and implementation roadmaps through rigorous qualitative and quantitative analysis, translating insights into actionable business plans • Develop compelling presentations and deliverables that articulate objectives, track progress, and communicate strategic recommendations to leadership teams • Design and monitor KPI frameworks, assess risks, and implement mitigation strategies to ensure initiatives consistently deliver expected outcomes

🎯 Requirements

• 3+ years of experience in strategic operations, program management, or management consulting • Experience in healthcare, digital health, or adjacent industries strongly preferred, with understanding of clinical operations and regulatory environments a significant plus • Exceptional analytical and business development skills, with proven ability to break down complex problems, develop compelling business cases, and analyze operational data to drive decision-making • Strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization • Outstanding interpersonal and communication skills, discerning judgement, with ability to influence and collaborate effectively across all organizational levels and functional areas • Curiosity and tenacity • Bachelor's degree required; advanced degree (MBA, MPH) preferred • A vision for what healthcare can and should be. • *Applicants must be based in the United States.*

🏖️ Benefits

• Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].