Customer Service Associate

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October 21

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Solera, Inc.

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Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

📋 Description

• On-boarding and managing buyers • Buyer’s payment reconciliations • Market segmentation study of new buyers and distribution • Manage Customer transactions • Document receipt, ownership and marketing of vehicles • Follow up of vehicles payments • Management of the vehicle’s file sold • Delivery of management metrics • Execute an auction • Payment Tracking • Sales management indicators • Propose changes to the vehicle publishing process • Delivery tracking of documents of sold vehicles • Identify operational activities that must be improved in their execution

🎯 Requirements

• Bachelor´s degree required • Automotive Industry Knowledge • Leadership skills • Written and Verbal Communication Skills • Proficient in Microsoft Office (Word, Excel and PowerPoint) • Ability to work under pressure, with limited supervision • Excellent organization and time management skills • High degree of attention to detail and discretion • Multitask skilled and able to manage multiple priorities and work efficiently in a fast and accurate way • Easy adaptability under a dynamic environment

🏖️ Benefits

• Work at your own pace • Flexible hours