Lead Field Service Engineer

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October 10

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Recruitment • HR Tech • Consulting

Symmetrio is a full-service recruiting, staffing, and consulting company with decades of experience across various high-growth industries. They specialize in permanent placement, contract-to-hire, and staff augmentation, focusing on aligning talent with client goals and cultures. Symmetrio offers tailored recruitment solutions and advisory services in sectors such as life sciences, information technology, engineering, medical devices, logistics solutions, manufacturing, and building automation. Their team of talent acquisition experts is committed to understanding clients’ organizational needs and delivering specialized professionals to meet these challenges. With a strong emphasis on trust, understanding, and collaboration, Symmetrio aims to optimize operations and drive innovation and excellence for their clients.

51 - 200 employees

🎯 Recruiter

👥 HR Tech

📋 Description

• Perform advanced service and maintenance on MRI (Siemens preferred), CT, X-ray, and ultrasound systems across hospital and imaging center sites. • Lead equipment installations, ramping, calibrations, shimming, and technical site readiness. • Troubleshoot complex system issues independently; serve as a technical escalation point for junior engineers when needed. • Ensure proper documentation, compliance, and adherence to OEM service standards on all work performed. • Coordinate directly with site contacts to manage scheduling, downtime, and service expectations. • Participate in preventative maintenance programs and support performance metrics such as uptime and response time. • Travel regularly to support regional service needs — including both fixed-site and mobile imaging environments. • Maintain tools, test equipment, parts inventory, and vehicle according to safety and regulatory standards.

🎯 Requirements

• OEM training on Siemens MRI and/or CT systems strongly preferred; GE credentials highly valued. • 7+ years of field service experience with diagnostic imaging systems (MRI, CT, X-ray, ultrasound). • Proven ability to ramp, calibrate, and shim MRI systems in the field without direct supervision. • Experience working independently in hospitals, outpatient clinics, and/or mobile unit environments. • Strong understanding of electrical, mechanical, and network interfaces within imaging equipment. • Excellent troubleshooting and customer service skills in high-pressure environments. • Associate or bachelor’s degree in electronics, biomedical engineering, or equivalent technical/military training.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays)