Senior Healthcare SaaS Implementation Project Manager

Job not on LinkedIn

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 30%

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Logo of SoluStaff

SoluStaff

51 - 200 employees

🏥 Healthcare

🎖️ Defense

🏭 Manufacturing

Healthcare • Defense • Manufacturing

Symmetrio is a full-service recruiting, staffing, and consulting company with decades of experience across various high-growth industries. They specialize in permanent placement, contract-to-hire, and staff augmentation, focusing on aligning talent with client goals and cultures. Symmetrio offers tailored recruitment solutions and advisory services in sectors such as life sciences, information technology, engineering, medical devices, logistics solutions, manufacturing, and building automation. Their team of talent acquisition experts is committed to understanding clients’ organizational needs and delivering specialized professionals to meet these challenges. With a strong emphasis on trust, understanding, and collaboration, Symmetrio aims to optimize operations and drive innovation and excellence for their clients.

📋 Description

• Lead complex healthcare SaaS implementations from kickoff through completion, ensuring projects remain on schedule and within scope • Develop and maintain project plans, milestones, timelines, risks, issues, and dependencies • Manage project scope and customer expectations, including changes and escalations throughout the implementation • Lead customer meetings and communications, including interactions with senior and executive stakeholders • Coordinate clinical, engineering, product, and customer teams across multiple implementation workstreams • Oversee implementation readiness, cutover planning, go-live, and post-launch hypercare activities • Partner with Product and Engineering to address integration challenges and product gaps affecting customer deployments • Track project performance and help improve implementation processes, playbooks, templates, and use of AI tools • Support the transition from Implementation to Customer Success with a complete customer handoff • Mentor and serve as a resource for other Implementation Project Managers, particularly on complex or at-risk engagements

🎯 Requirements

• 5+ years of experience managing software implementations or complex technical projects, preferably within healthcare • Experience leading healthcare SaaS implementations for provider, clinical, or health IT organizations • Experience managing large, complex, or multi-site implementations with multiple stakeholders and workstreams • Strong project management skills, including scope, risk, dependency, timeline, and stakeholder management • Experience working with healthcare data structures and integration technologies such as HL7, FHIR, and APIs • Experience working in HIPAA-regulated healthcare environments and understanding of healthcare data privacy requirements • Excellent communication and interpersonal skills, with the ability to work with customers and senior-level stakeholders • Demonstrated ability to mentor, coach, or support other project managers • Experience working in a fast-paced startup or healthcare technology environment preferred • PMP certification and AI proficiency preferred

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays)

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