Adoption Specialist

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌱 Product Adoption Specialist

👻 Ghost score 10%

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Logo of Solventum

Solventum

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Act as a subject matter expert supporting the Project Manager throughout customer implementation projects • Lead customer requirements discovery and intake during implementations • Drive user engagement through remote and onsite presentations and product demonstrations • Configure, test, and validate solutions, including requirements translation, documentation, end-to-end testing, and UAT support • Deliver end-user training and train-the-trainer programmes, including tailored training strategies and materials • Provide go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistance • Document final configurations and implementation outcomes for handover to post-implementation support teams • Act as the voice of the customer, identifying enhancement opportunities and liaising between users and Solventum • Conduct clinical audits

🎯 Requirements

• National Clinical Coding Qualification (NCCQ) • Accredited Clinical Coder (ACC) status up to date • At least 4 years’ experience as a clinical coder in the NHS • Experience with Electronic Medical Record workflows, documentation workflows, and medical coding workflows • Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and SharePoint • Fluent English skills, written and spoken • Experience dealing with customers, preferably healthcare providers and their management • Experience with electronic patient record workflows, medical coding, and/or a hospital information system • Experience creating customer-facing product documentation, training videos, and demo collateral • Experience with functional testing and user acceptance testing • Experience with speech recognition or natural language processing • Experience as Product Owner • High customer orientation with excellent written and verbal communication skills • Must be legally authorized to work in the country of employment without sponsorship for employment visa status

🏖️ Benefits

• Solventum offers programs supporting physical and financial well-being • Competitive pay and benefits benchmarked against comparable companies

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