Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
Customer Service Representative, Bilingüe, Inglés avanzado
Job not on LinkedIn
October 28
🗣️🇪🇸 Spanish Required
Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
📋 Description
• Serás el primer punto de contacto para los consumidores vía correo electrónico • Gestionar correos electrónicos y llamadas de consumidores • Documentar cuentas con precisión y claridad • Utilizar sistemas de cobranza y telefonía de forma eficiente • Aplicar políticas de crédito, pagos y contratos • Negociar acuerdos de forma asertiva y estratégica • Escalar situaciones relevantes a gerencia • Mantener una productividad mínima del 65%
🎯 Requirements
• Mínimo 6 meses de experiencia en servicio al cliente biligue en BPO o call center • Nivel de ingles avanzado B2+,C1 • Organización y multitarea • Comunicación profesional y clara • Persistencia estratégica para persuadir con empatía
🏖️ Benefits
• 100% remoto
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