Senior Product Manager

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October 1

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Sonder Inc.

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Hospitality

Sonder Inc. is a company that offers a modern and innovative hospitality experience. Focused on providing beautifully designed and well-curated accommodations, Sonder operates in over 40 cities worldwide. Guests can enjoy hotel-like amenities with the convenience and comfort of a fully furnished apartment, complemented by a seamless digital check-in process through their app. Sonder's spaces blend award-winning design with modern technology, giving guests control over their stay with features like in-app customer service and late check-out requests. Their offerings range from single-night stays to long-term lofts, catering to both business and leisure travelers.

1001 - 5000 employees

Founded 2014

📋 Description

• Define the strategy and roadmap for hospitality operations products utilized by Guest Services, Market Operations, and Housekeeping teams • Own the vision, strategy, and roadmap for Sonder’s middleware platform, ensuring it powers integrations, automations, and data flows across the business • Lead discovery and delivery for new integration and automation opportunities, reducing manual workflows and unlocking efficiency for Operations teams • Partner closely with engineering to deliver both simple integrations and complex architectural solutions • Translate business needs into scalable product solutions, balancing quick wins with long-term platform resilience • Leverage the latest in LLM and other AI technologies to enable internal teams to surface information and solve complex customer and corporate problems • Build strong cross-functional partnerships with Operations, Finance, and other business functions to deeply understand needs and transform them into product opportunities • Anticipate edge cases and cross-functional dependencies, ensuring reliability, scalability, and readiness for future system migrations • Collaborate with adjacent product areas to ensure alignment, consistency, and leverage of shared infrastructure

🎯 Requirements

• 5+ years of product management experience, ideally with focus on platform, middleware, or enterprise integration products • Strong technical fluency; comfortable working with engineering on APIs, data flows, and system architectures, and evaluating tradeoffs between building vs. buying • Experience developing robust products that automate and integrate transparently, reliably, and extensibly • Proven ability to balance product vision with pragmatic delivery, from establishing robust long-term platforms to shipping targeted integrations quickly • Skilled in stakeholder management and cross-functional alignment, particularly with Operations • Comfort with ambiguity and ability to operate effectively amid open questions while continuing to drive impact • Excellent problem-solving, communication, and storytelling skills • Bonus: Experience in hospitality • Bonus: Experience working with 3rd party software integrations • Bonus: Experience building SaaS solutions

🏖️ Benefits

• Attractive employee travel perks for any Sonder location • Health and lifestyle benefits • Competitive compensation • Medical, dental and vision insurance (where applicable) • Flexible vacation • Wellness and volunteering days • Annual free credits and discounts to stay in Sonders • Workplace flexibility (for remote-specified positions only) • Stock Options (equity program for exempt employees) • Life and disability insurance (where applicable) • Travel annual credits toward Sonder bookings and stay discounts for friends and family