Senior Product Manager

🕒 April 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Sophos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

☁️ SaaS

💰 Post-IPO Equity on 2021-08

Cybersecurity • SaaS

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

📋 Description

• Operate as a structured, consistent feedback channel between the field and the Sophos Product team. • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives. • Serve as the primary field resource for CISO Advantage MSP partners within your region. • Support MSP partners in delivering effective training and onboarding experiences to end-user organizations. • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities. • Collaborate with Product Marketing to validate regional messaging and surface localization requirements.

🎯 Requirements

• 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role. • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers. • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side. • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment. • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners.

🏖️ Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing