SOPORTES ARIES
Fintech • API • B2C
SOPORTES ARIES is a fintech company that offers a mobile-first trading platform and a developer-focused fintech engine. It provides retail investors with commission-free trading of stocks, ETFs, index options and options, retirement account services, cash management features (Aries+), and 24/7 support through a regulated brokerage structure. Simultaneously, SOPORTES ARIES exposes APIs, SDKs, and widget libraries for developers and partners to build custom trading experiences and integrations on top of its platform.
1 - 10 employees
💳 Fintech
🔌 API
👥 B2C
Customer Success Representative
Job not on LinkedIn
4 days ago
SOPORTES ARIES
Fintech • API • B2C
SOPORTES ARIES is a fintech company that offers a mobile-first trading platform and a developer-focused fintech engine. It provides retail investors with commission-free trading of stocks, ETFs, index options and options, retirement account services, cash management features (Aries+), and 24/7 support through a regulated brokerage structure. Simultaneously, SOPORTES ARIES exposes APIs, SDKs, and widget libraries for developers and partners to build custom trading experiences and integrations on top of its platform.
1 - 10 employees
💳 Fintech
🔌 API
👥 B2C
📋 Description
• Respond to customer inquiries via chat, email, and phone. • Guide users through platform functionalities and resolve technical issues. • Collect user feedback to help the product team enhance customer experience. • Develop knowledge base articles and resources for self-service support.
🎯 Requirements
• Strong communication and problem-solving skills. • Experience in customer service or a client-facing role. • Familiarity with trading or financial platforms is a plus.
🏖️ Benefits
• Compensation: Competitive salary, ranging from $50,000 to $70,000 USD based on experience, with equity options. • Health Coverage: Comprehensive health, vision, and dental coverage. • Remote Flexibility: Fully remote work environment with opportunities for career growth and advancement. • Paid Time Off: Unlimited PTO with a guaranteed minimum of two weeks. • Daily Meal Credits: $20 for lunch and $25 for dinner through Uber Eats. • Equipment: Access to the latest 14” or 16” MacBook Pro.
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