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Sales Engineer

🔥 0 minutes ago

🌐 United Kingdom, Germany, +3 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Logo of SORACOM

SORACOM

51 - 200 employees

Founded 2015

Soracom is a global provider of smart IoT connectivity, offering cloud-native wireless service designed specifically for the needs of connected devices.

📋 Description

• Own the technical relationship with customers across the full customer lifecycle, from pre-sales discovery and proof of concept through onboarding, production deployment, adoption, and expansion • Partner with the sales team to identify growth opportunities within existing accounts, including new use cases, additional devices, and adoption of additional Soracom services • Develop trusted relationships with customers' technical stakeholders and act as a technical advisor • Lead technical discovery and solution design for existing customers and prospects • Design and deliver customer-specific demonstrations, presentations, architecture discussions, and proofs of concept • Guide customers through technical onboarding, architecture reviews, and production deployment • Coordinate with internal support and engineering teams to resolve technical challenges • Communicate customer requirements, recurring technical challenges, and product enhancement opportunities to Product and Engineering teams • Stay current with IoT, telecommunications, cloud, networking, and related technologies • Create technical sales enablement materials, including demonstrations, videos, documentation, and training • Gather and document competitive intelligence and provide technical insights to strengthen Soracom's positioning

🎯 Requirements

• Proven work experience as a Sales Engineer or other customer-facing technical roles (professional services, solutions architect, technical consultant, etc.) • Proven track record of successfully selling complex SaaS solutions • Demonstrated experience in at least one of the following areas: architecting and developing products or solutions involving both software and hardware; architecting, building, and operating production systems using public cloud technologies and services such as AWS, Azure, or GCP; strong knowledge and practical experience in network infrastructure, including routing, switching, firewalls, TCP/IP, and related technologies • Ability to build strong, long-lasting relationships with colleagues and customers • Ability to explain and present complex technology concepts clearly and in an easy-to-understand manner • Solid multi-tasking, troubleshooting and problem-solving skills • Self-starter and quick learner with a strong desire to continually learn new tools and technologies • Excellent written and verbal communication skills in English as well as strong presentation skills • Willingness to travel as required • Experience working remotely in a multicultural environment • Experience supporting customers through implementation, adoption, and expansion • Professional experience in the IoT ecosystem (preferred) • Cloud certification in AWS, Azure or GCP (preferred) • Experience supporting RFP and RFI responses as part of a sales or technical sales process (preferred) • Professional proficiency in French (preferred) • Fully remote, with base in the UK or Europe

🏖️ Benefits

• Flexible work environment - work from wherever you want - as long as you have a quality internet connection • Flexible work hours - maximise productivity and work-life balance while accommodating customer needs and team collaboration • Technology budget - work with the most up-to-date tools and leading AI platforms to help you innovate, learn, and do your best work • Skills-based career progression - advance based on impact, contribution, and performance rather than tenure • A truly rewarding culture - work with individuals from across the world who are at the very top of their game

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