Clinical Support Manager, Advisory Services

🕒 July 11

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Creating, driving and supporting new workflow and processes – clinical and technological – for clients and Sound physician advisors as part of Sound ASSURE • Continually evaluating processes, tools (Sound Connect, Advisor Connect, and client EMR’s), and workflows to identify opportunities for improvement • Serving as a point of contact for physician advisors and clients • Triaging case review requests to determine which cases need be sent for secondary review by the physician advisors • Independently maintaining EMR Accesses and communicating to appropriate team members for support when issues arise • Preparing PDF extracts of key components of the EMR needed for physician advisor case review • Monitoring and triaging case requests to ensure target case completion deadlines are achieved • Facilitating and completing workflows for all potential opportunities related, but not limited to, observation and short stay patient • Reviewing hospitalist patient lists for observation and short stay cases • Documenting all steps in internal software • Completing additional special projects as assigned

🎯 Requirements

• Associates or Bachelor’s Degree in nursing or LPN certification preferred or related field • 3+ years of experience in case management in emergency or acute care setting • Strong clinical knowledge and experience in the Acute Care Hospital setting (Critical Care, Emergency Department, and/or Case Management experience is helpful) • Ability to assess patient’s clinical status for admissions, observation or discharge • Proficient with electronic medical record systems

🏖️ Benefits

• Bonus opportunity outside of base pay