Customer Support Team Leader, German

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February 8

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Speakit

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Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Are you an experienced Customer Support Team Leader who is looking to take the next step? • Does leading a support team within one of Europe’s fastest-growing companies sound like your next adventure? If so, then we’d love to chat! • Leading by example and showing what customer-obsessed means. Our Customer Support-Team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar for the way we do support. • Communicating: Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us. • Getting stuff done

🎯 Requirements

• Fluent in German, basic knowledge of English would be considered an asset; not required though • Previous experience at a similar role • Flexibility to work in shifts (no night shifts) • You are located in Athens or willing to relocate to Athens • EU Passport • Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority

🏖️ Benefits

• Competitive remuneration package • Hybrid model in Athens • Indefinite contract • Career development opportunities