Area Coach

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £50k - £55k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Splendid Hospitality Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏨 Hospitality

🍽️ Food & Beverage

🏥 Healthcare

Hospitality • Food & Beverage • Healthcare

Splendid Hospitality Group is a family-owned UK operator and investor focused on hotels, restaurants and care homes. The group owns and operates a UK-wide portfolio of hotels (franchise and independent) across cities from London to Edinburgh, runs 38 KFC restaurants in the Midlands and North-East, and manages a portfolio of high-quality care homes in Sussex. Branded as award-winning and people-focused, the company emphasizes service, legacy and community impact.

📋 Description

• Lead guest experience across 6–8 KFC restaurants in the Midlands • Lead 200–400 team members and oversee an area generating £12m–£20m in sales • Use guest reporting tools to identify drivers and blockers and improve core metrics • Drive operational standards through coaching, routines, feedback and process improvement • Build people capability and manage performance across the area • Identify, develop and succession-plan talent • Support Restaurant General Managers and champion culture and recognition initiatives • Develop profit plans and drive sustainable profit growth • Analyse area and restaurant performance and create commercial action plans • Grow sales channels and embed a sales culture • Ensure Health & Safety and Food Safety compliance and minimise brand risk • Partner with internal customers and external partners to improve guest experience • Build local community relationships and support community initiatives

🎯 Requirements

• Strategic leadership and ability to set a clear area vision and turn priorities into action • Commercial acumen and ability to analyse performance data and identify trends • People leadership, talent development and performance management • Guest-focused approach and commitment to high brand standards • Strong multi-site operational experience • Ability to influence stakeholders and collaborate across Operations and the People team • Comfortable working remotely and managing competing priorities across a geographically dispersed area • At least 18 months’ multi-site management experience • Full UK driving licence • Flexibility to travel across the area • Flexibility on location is advantageous

🏖️ Benefits

• Employee Assistance Programme (EAP) with confidential wellbeing support and 24/7 access to remote GP appointments • Hotel room discounts, including discounted rates for friends and family • Food and beverage discounts across hotels • Life Assurance • Salary Sacrifice Car Scheme with a fully insured and maintained car • Stream access to earned wages up to 50% and Highstreet discounts • Auto-enrolment into the company pension scheme • Learning and Development opportunities