Email Life Cycle Manager

Job not on LinkedIn

October 20

Apply Now

Receive Emails with Similar Jobs

SpotHopper

WebsiteLinkedInAll Job Openings

B2B • eCommerce • Restaurant

SpotHopper is a cutting-edge technology platform designed specifically for restaurants, offering comprehensive marketing solutions to enhance their online presence and revenue. By consolidating various marketing tools into one platform, SpotHopper enables restaurants to drive customer engagement, generate online buzz, and increase sales through catering and events. Trusted by thousands of restaurants nationwide, SpotHopper streamlines marketing efforts, making it both cost-effective and efficient for businesses in the hospitality industry.

501 - 1000 employees

Founded 2015

🤝 B2B

🛍️ eCommerce

📋 Description

• Own the full lifecycle email program — from acquisition through retention — with a focus on re-engagement, conversion, and customer education • Build, test, and optimize email campaigns, including triggered workflows, drip sequences, and monthly customer newsletters • Develop audience segmentation strategies that align with lifecycle stages and SpotHopper’s Ideal Customer Profile (ICP) • Create and manage lead nurturing programs that move prospects down the funnel • Analyze performance metrics (CTR, open rates, conversion, churn, etc.) and use insights to improve campaign effectiveness • Partner with Sales, Customer Success, and Product teams to identify content gaps and deliver the right messages at the right time • Maintain a clean, organized database of contacts, ensuring proper tagging, compliance, and segmentation practices • Collaborate with designers and writers to develop email templates and content that reflect SpotHopper’s evolving brand voice

🎯 Requirements

• 3–5 years of hands-on email marketing experience, ideally in B2B SaaS or a high-growth startup environment • Deep knowledge of HubSpot — including list management, email automation, lead scoring, and performance tracking • Analytical mindset and comfort working with campaign data to inform strategy • Familiarity with customer journey mapping, lead lifecycle stages, and behavioral triggers • Self-starter attitude with the ability to take a campaign from idea to launch without a large team • A passion for creating useful, clear, and well-timed communications that drive action.

🏖️ Benefits

• Competitive salary • Flexible work arrangements • Professional development opportunities